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Privacy Policy

A legal disclaimer

At DeCrystal | Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our cleaning services or interact with our website.

Privacy Policy

Information We Collect:

  • Personal Information: We may collect personal information such as your name, address, phone number, and email address when you schedule a cleaning service or contact us through our website.

  • Payment Information: If you make payments for our services online, we may collect payment details such as credit card information or other payment method details.

  • Usage Information: We may gather information about how you interact with our website, including IP addresses, browser type, device information, and pages visited.

How We Use Your Information:

  • Provide and Improve Services: We use your information to deliver cleaning services, respond to inquiries, and improve our services based on your feedback.

  • Communication: We may contact you regarding service updates, appointment confirmations, or promotional offers.

  • Payment Processing: We use your payment information to process payments for our services securely.

  • Analytics and Marketing: We may use aggregated data for analytics purposes and to optimize our marketing efforts.

Information Sharing:

  • We do not sell, trade, or rent your personal information to third parties.

  • We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, scheduling platforms).

  • We may disclose your information if required by law or to protect our rights and safety.

Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Your Choices:

  • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

  • You can request access to or correction of your personal information by contacting us.

Updates to Privacy Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us: If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at [email address] or [phone number].

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